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The Customs Automation Rules Engine That Speaks Your Language

Agent Studio lets customs brokers customize AI behavior per importer using plain English rules. No code, no config files, no IT tickets. Just tell the AI what you need and it listens.

The Challenge

Every Importer Is Different - Your Automation Should Be Too

No two importers work the same way. One uses European decimal formatting. Another has pre-negotiated HTS codes. A third ships steel products that need specific mill-level detail on every line. This importer-specific knowledge is critical - and it usually lives in a senior broker's head.

Tribal Knowledge Is a Risk

Your experienced entry writers rely on years of accumulated knowledge about each client. It lives in an array of different places. If that person leaves, the knowledge goes with them.

Staff Turnover Breaks Consistency

New hires make mistakes not because they lack skill, but because nobody told them "this importer always wants the packing list weight." The onboarding cost is real and recurring.

Generic Automation Falls Short

Most customs software treats every importer the same. Without per-importer rules, automation generates entries that need manual correction every time.

How It Works

How Agent Studio Works

Turn your expertise into persistent, enforceable rules - written in plain English and applied automatically to every entry.

1

Select an Importer

Open Agent Studio and choose the importer you want to configure. Each importer gets its own set of rules, so nothing bleeds across clients.

2

Write Rules in Plain English

Type your rule the way you would explain it to a colleague. For example: "Always use net weight from the packing list" or "Flag any entry where unit value deviates more than 15% from the 90-day average."

3

AI Applies Rules Automatically

Every time a new entry comes in for that importer, Cervo AI reads and enforces your rules during processing. No manual intervention needed.

4

Review and Refine Over Time

Add new rules as you learn more about an importer. Edit or remove rules that no longer apply. Agent Studio keeps a full audit trail of every change.

Agents

Purpose-Built Agents for Every Step of the Entry

Agent Studio includes a library of specialized agents, each designed to handle a specific part of the customs entry workflow. Here are a few examples.

File Splitter Agent

Automatically splits multi-page document packages into individual files classified by document type.

Entity Extraction Agent

Pulls structured data like shipper, consignee, and manufacturer details from unstructured documents.

Invoice Parser Agent

Extracts line-level detail from commercial invoices including part numbers, quantities, values, and country of origin.

Parts Matcher Agent

Matches extracted part numbers against your Parts Library to pull in established classifications and historical data.

Port Extraction Agent

Identifies ports of lading, unlading, and export from bills of lading and other shipping documents.

And More

Additional agents handle mode of transport, container details, weight calculations, and other entry fields. New agents are added regularly.

Examples

Real-World Rules You Can Write Today

Agent Studio accepts rules covering extraction, classification, validation, valuation, and documentation. Here are examples customs brokers use in production.

Extraction Behavior

"For this importer, always use net weight from the packing list, not the commercial invoice."

Classification Override

"This importer has pre-negotiated HTS codes. Always use the HTS code from the purchase order when available."

Validation Threshold

"Flag any entry where unit value deviates more than 15% from the 90-day average for the same part number."

Decimal Formatting

"This importer uses European decimal formatting. Treat commas as decimal separators and periods as thousands separators on all invoices."

Fuzzy Part Matching

"Part numbers on commercial invoices may include extra dashes or spaces. Use fuzzy matching with 90% similarity threshold when looking up parts in the Parts Library."

Documentation Standard

"For this importer, always include the manufacturer ID on line-level details even if the invoice does not list it. Use the value from the parts database."

Capabilities

Why Brokers Choose Agent Studio

Agent Studio is not just a settings panel. It is a customs broker workflow customization layer that makes your AI smarter with every rule you add.

Natural Language Rules

No scripting languages, no boolean logic trees. If you can explain it to a new hire, you can write it in Agent Studio.

Per-Importer Customization

Every importer gets a dedicated rule set. Rules for one client never affect another - each importer has its own playbook.

Zero Code Required

Entry writers and compliance managers create and manage rules directly. No developers, no IT tickets. Changes take effect immediately.

Institutional Knowledge Capture

Turn tribal knowledge into documented, enforceable rules. When someone leaves, their expertise stays in the system.

Full Audit Trail

Every rule creation, edit, and deletion is logged with timestamps and user attribution. Essential for compliance reviews.

Works Across All Entry Types

Agent Studio rules apply whether you are processing 7501 entries, ISF filings, or any other document type on the Cervo platform.

Built for Customs Brokers, Not Developers

The same people who know the rules are the ones who write them. No translation layer, no ticketing system, no waiting for engineering sprints.

FAQs

Frequently Asked Questions

CTA Background

See Agent Studio in Action

Book a 30-minute demo to see how customs brokers use Agent Studio to customize AI behavior per importer - with zero code and zero IT involvement.
Agent Studio - Customs Automation Rules | Cervo